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Privacy Policy

​Privacy Summary

At aiShield Inc., your privacy is our priority. We collect only the information we need to provide and improve our AI-powered scam protection services. This may include your contact details, website usage data, and—for customers—voicemail recordings stored securely on AWS.

We do not sell or share your personal data or mobile contact information for marketing or promotional purposes. We use trusted service providers for hosting, analytics, and telecom integration, and we keep your data only as long as necessary.

Our services are for U.S. customers aged 18 and older. You have rights under applicable U.S. state privacy laws to access, delete, or correct your information at any time.

For full details, please read the Privacy Policy below.

Privacy Policy

Effective Date: August 8, 2025

aiShield Inc. (“aiShield,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website aiShield.me or use our services.

1. Introduction

This Privacy Policy applies to visitors of our website, marketing landing pages, and individuals who sign up for our waitlist or use aiShield’s services. By using our site or services, you agree to the terms of this policy.

aiShield Inc. is a Delaware corporation.
Contact: privacy@aishield.me
Mailing Address: aiShield Inc., 450 Alaskan Way S., Suite 200, Seattle, WA 98104, USA

2. Information We Collect

2.1 Information You Provide

  • Name, email address, phone number, and other contact details

  • Information you submit via forms, surveys, or support requests

  • Account registration details (when available)

2.2 Information We Collect Automatically

  • IP address, browser type, operating system, device type

  • Website usage data via Google Analytics

  • Cookies and similar technologies for essential functions and, on some marketing landing pages, tracking pixels for campaign measurement

2.3 Information from Your Use of Our Services

  • For customers using voicemail services:

    • Voice recordings, call metadata, and related stored files

    • These are stored securely on AWS infrastructure

3. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services

  • Personalize scam protection features

  • Send important updates, service notices, and security alerts

  • Conduct analytics to improve website functionality and marketing

  • Comply with legal obligations and prevent fraudulent activity

  • Send SMS or voice communications when you have provided your mobile number and opted in

4. How We Share Your Information

We share personal information only with:

  • Service providers who support our business operations, such as:

    • Hosting

    • Email marketing platforms

    • CRM systems

    • Analytics providers

    • Cloud storage (AWS)

    • Telecom integration services

  • Government authorities or law enforcement when required by law

  • In the event of a business transfer, merger, or acquisition

We do not sell or share your mobile contact information with third parties or affiliates for marketing or promotional purposes. Mobile numbers collected for SMS communications are used only to provide the services you requested.

5. Cookies and Tracking Technologies

  • Essential cookies are used for site operation and security

  • Analytics cookies (Google Analytics) help us understand site usage

  • Tracking pixels may be used on certain marketing landing pages

  • You can adjust your browser settings to reject non-essential cookies, but some features may not work properly

6. Data Retention

  • Waitlist sign-up information: 24 months

  • System logs: 2 weeks

  • Email communications: Until deletion request

  • Customer voicemail recordings: Retained per customer account settings or until deletion request

  • Mobile numbers for SMS communications: retained until you opt out or request deletion

7. Security Measures

We use industry-standard safeguards to protect your information, including:

  • Data encryption in transit and at rest

  • Access controls and authentication

  • AWS cloud security protocols

While we take precautions, no method of transmission or storage is 100% secure.

8. Your Privacy Rights

If you are a U.S. resident, you may have the following rights under applicable state privacy laws (including CCPA/CPRA for California residents):

  • Right to know what personal information we collect

  • Right to request deletion of your information

  • Right to correct inaccuracies

  • Right to receive a copy of your information in a portable format

  • Right to limit the use of sensitive personal information (if applicable)

You can exercise your rights by emailing privacy@aishield.me.

9. SMS Communications and Opt-In/Opt-Out

By providing your mobile number, you consent to receive SMS or voice communications from aiShield. Message frequency may vary.

  • Message and data rates may apply.

  • You can opt out at any time by replying STOP to unsubscribe.

  • For help, reply HELP or contact privacy@aishield.me.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect information from anyone under 18. If we become aware that we have collected such information, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will post the new policy on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:
Email: privacy@aishield.me
Mailing Address: aiShield Inc., 450 Alaskan Way S., Suite 200, Seattle, WA 98104, USA

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